Retention
With essential customer feedback and information, dive into multiple levels of customer retention strategies that will have your customer engaged and motivated to redeem discounts, rewards, and special offers. With positive brand insight, a satisfied customer will not only keep coming back but also promote the value of the brand to their acquaintances, friends, and family. Gamification in your loyalty scheme can also assist to create a mission-based approach of attaining level by level, thereby having your customer interacting with the brand on a long-term basis. A touch of personalization to these schemes can also give the customer a sense of belonging to a community and the goodwill generated will promote revenue growth.